Make It Easy for Your Clients to Buy From You.
So I bought a new car last week! It’s most exciting and something I have been thinking about for a while, and probably procrastinating about, as I had to test drive and sort out finance etc. All of which is time. Anyway, I finally got my act together and rallied a friend to come along […]
Do You Have a Family or a Team?
It’s not uncommon to hear people refer to their work colleagues as family, particularly in a small business. Leaders consider their team part of the family and I think now more than ever people are very much looking for a place to belong in this frantic world. However, is your team really a family in […]
The Translation of Busy.
‘Busy isn’t a state of mind – it’s a state of being’. The language of busy is an interesting one. It’s the most accepted and expected response to a greeting of how are you? Or when people are asked about their work. They are, in one word, busy. The world is busy and getting busier, […]
Change Your Thinking, Change Your Outcome.
Most people want to get better year on year. They want to improve in a certain area, leverage what they have done well or embarked on a new challenge. Many want to spend their time much more wisely and stick to important priorities. And some just want this year to simply be better than last […]
Assumptions and Three Little Guys.
When I was walking along the street yesterday, I noticed three little guys in their school uniform. I would guess their ages to be between 9 and 6. Obviously, they were brothers walking to school. One was bouncing his basketball and the other was holding hands with his brother who had down syndrome. As they […]
How You Communicate Matters.
I was engaged to work for a small business, with 30 team members, to improve communication within the business. Everyone knew there was a toxic culture in the workplace. People weren’t getting along and engagement levels were low. The leaders believed this had nothing to do with the leadership, but rather people not liking the […]
Avoiding the Weeds Whilst Working From Home.
I had an amusing conversation with a client the other day. She was telling me how she wanted to work from home more but is worried about the impact on her productivity because she gets very distracted. She went on to tell me about a time when she was studying. She was at her desk […]
Lessons from a Very Public Fiasco.
“Everything rises and falls on leadership”. John C Maxwell Organisations large and small can all take something away from the horrendous report into our cricketing organisation. Cricket Australia is again in the spotlight for all the wrong reasons. The report into Cricket Australia’s culture and the Australian Cricket team culture reveals damning evidence of bullying, […]
Why Do You Do It That Way?
We’re often challenged and encouraged to understand the ‘why’ behind what we do. To understand and connect to the greater purpose of our actions so we can make strong decisions, push through challenges, stay aligned with the work we love and recognise the right opportunities for us. It’s essential to communicating effectively and leading people […]
When No One is Talking the Hard Stuff.
Have you ever been part of a team where one or a couple of people weren’t pulling their weight? They were getting away with things they shouldn’t be and you were left feeling very frustrated about it. Did you wonder where the feedback was? It was probably a situation where everyone was thinking about giving […]