“Typically, if you reward something, you get more of it. You punish something, you get less of it. And our businesses have been built for the last 150 years very much on that kind of motivational scheme.” ~ Daniel Pink There’s no secret that business and people have significantly changed. These changes have created the […]
“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. “ Henry Ford A mentor was sharing his frustration with me recently about the lack of client service delivered by some of his team members. Simple things like acknowledging emails and returning calls. […]
“Change is the law of life. And those who look only to the past or present are certain to miss the future.” John F. Kennedy The way we are choosing to work is changing. It’s soon going to be a very different landscape and one leaders need to be very aware of. There has been […]
“You can do anything, but not everything.” You’ll get no argument from me, there’s a lot to do. There’s a lot to stay on top of, and ahead of. The weight of expectation to ‘do it all’ can be really overwhelming. It can all become too much and we start floundering in the feeling of […]
“Sometimes a change in perspective is all it takes to see the light.” Dan Brown There’s a real misconception about business and career progression. The common expectation is that it’s an upward trajectory. To be considered a success, we must climb and grow significantly year on year. I mean let’s face it, we’d all love […]
“Time is what we want most, but what we use worst” ~ William Penn One of the biggest concerns I have for people in business, myself included, is falling into the same ‘groove’ we were in last year. I was reminded of this when I was facilitating a discussion last Thursday night. The topic of time […]
How many conversations have you had with team members where you have asked the question ‘did you consider……?’ You can fill in the blank here with many things like; the other people in your team, the impact to the business, how the client would feel, what the outcome would be or how it could damage […]
Recently and increasingly, I have been engaged to sort out conflict in the workplace. People’s relationships have broken down to the point they are not communicating in a professional manner, if at all, and it’s affecting the workplace. An awful situation for the rest of the team especially when it’s the Directors who have the […]
Imagine a world where leaders operated fuelled with courage, conviction and a clear vision. Where they made decisions quickly, without procrastination or wanting to make the popular decision. Where they stood up for what they stood for, communicated with ease and grace and behaved in an engaging way. Wouldn’t that be amazing? And for some […]
People are hard work. They can be needy, moody, unmotivated, careless and selfish. And that can just be in a day! The demands of clients and the relentless pressure of the economy have changed the working dynamics of business. Leaders now need to be constantly focused on opportunity and changing the way they do business […]