Emotional intelligence in leadership isn’t optional anymore – it’s your edge.
In this episode of Leading You, I sit down with emotional intelligence expert, speaker, and author Amy Jacob to unpack what EQ really looks like in today’s high-performing, fast-moving workplaces.
We explore why emotional intelligence is no longer just a “soft skill”- it’s a critical leadership advantage. From navigating difficult conversations to building trust and team culture, EQ is the key to leading with clarity, confidence and connection.
Amy shares a powerful 5-step framework for high-stakes conversations, how to stop over-preparing and start connecting, and what leaders can do today to improve emotional agility and self-awareness.
Whether you’re avoiding tough conversations, reacting under pressure, or simply want to be a more effective and human leader, this episode delivers real tools for lasting impact.
What we cover in this episode:
Episode Timestamps
00:00 – Meet Amy Jacob: Emotional intelligence expert and author
01:00 – Why emotional intelligence is the new leadership edge
03:45 – The real reason leaders avoid hard conversations
05:30 – EQ’s impact on team trust, culture and performance
07:20 – Amy’s 5-step framework for emotionally intelligent conversations
10:00 – When over-preparing becomes a leadership liability
13:00 – Understanding emotional wiring and self-leadership
15:30 – Real-world examples of EQ in high-performing teams
18:00 – One small mindset shift that boosts EQ
EQ starts with you. And it starts now.
Tune in now to build trust, deepen connection, and lead with emotional agility.
Learn more about my upcoming group coaching program here
Links
Connect with Amy:
Website: https://amyjacobson.com.au/
Instagram: https://www.instagram.com/amyjacobson_ei
LinkedIn: https://www.linkedin.com/company/finding-your-y/
Connect with Julie: